Last Updated: August 21, 2026
D & D HVAC Solutions LLC respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
We may collect information that you voluntarily provide to us, including your name, phone number, email address, service address, appointment information, service requests, and information submitted through our website forms or communications.
We may also collect technical information when you use our website, including IP address, browser type, device information, pages visited, referring pages, and website interaction information.
How We Use Your Information
We may use your information to provide HVAC services, schedule and confirm appointments, respond to customer requests, provide estimates, send service updates, provide customer support, improve our website and services, maintain security, and communicate with you based on the preferences and consent you have provided.
SMS Messaging and Opt-In
Customers may separately opt in to receive marketing and non-marketing SMS messages from D & D HVAC Solutions LLC.
Non-marketing messages may include appointment confirmations and reminders, technician arrival updates, estimate and service follow-ups, customer support communications, and HVAC service updates.
Marketing messages may include special offers, discounts, seasonal promotions, and HVAC-related promotional communications.
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out. Reply HELP for help.
SMS consent is optional and is not required as a condition of purchasing goods or services.
Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar tracking technologies to understand website usage, measure website performance, improve functionality, maintain security, and improve the user experience.
These technologies may collect information such as IP address, browser type, device information, pages visited, referring pages, and website interactions.
Users may control or disable certain cookies through their browser settings.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
User Rights and Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.
You may opt out of SMS messages at any time by replying STOP.
You may request SMS assistance by replying HELP.
Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact Information
D & D HVAC Solutions LLC
2518 Amherst Rd
Hyattsville, MD 20783
Phone: (240) 501-3500
Email: [email protected]
Updates
We may update this Privacy Policy periodically. The latest version will be posted on this page.